Privacy Policy
This Privacy Policy explains how Aligned with Kate LLC DBA HelloKateStarr ("Aligned with Kate," "we," "us," or "our") collects, uses and protects your information when you visit our website, contact us, chat with us, purchase a product or service, or receive emails or text messages from us. Aligned with Kate LLC DBA HelloKateStarr is a wellness coaching and education business that helps women understand and manage chronic stress and burnout through nervous system education and coaching.
1. Information we collect
- Information you give us: your name, email address, mobile phone number and message when you use our website chat widget or otherwise contact us; and billing details when you make a purchase. Payments are processed by our third-party payment processor, and we do not store full card numbers.
- Information collected automatically: your IP address, approximate location, browser and device type, pages visited and referring website, collected through cookies and similar technologies.
- Communications: the content of messages you send us by chat, email or text.
2. How we use your information
- To respond to your inquiries and provide customer support.
- To deliver our services and the products you purchase.
- To send you emails about our services.
- If you gave consent, to send you non-marketing text messages (replies to your inquiries, consultation and event reminders (such as masterclass reminders), and program or account notifications) and/or marketing text messages (new programs, upcoming events, special offers and updates).
- To measure and improve our website.
- To comply with legal obligations and prevent fraud.
3. SMS / text messaging
If you opt in to receive text messages from Aligned with Kate LLC DBA HelloKateStarr: You opt in by entering your mobile number in our website chat and checking its consent box, which is never pre-checked. We use your number only to send the types of messages described below and in our SMS Terms.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message frequency varies. Message and data rates may apply.
- Opt out at any time by texting STOP. You will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us using the details below.
- Consent to receive text messages is not a condition of any purchase or service.
- Carriers are not liable for delayed or undelivered messages.
- See our SMS Terms for full program details.
4. How we share information
We do not sell your personal information. We share it only with service providers who help us run our business, such as our website host, CRM and messaging platform, email and SMS delivery providers, payment processor and analytics providers, and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights. The SMS restriction in Section 3 applies in all cases.
5. Cookies and tracking
We use cookies to understand how visitors use our site and to keep it working properly. You can block or delete cookies in your browser settings; some parts of the site may not work as intended without them.
6. Data retention and security
We keep your information for as long as needed for the purposes described above, or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is 100% secure.
7. Your choices and rights
You can unsubscribe from emails using the link in any email, and from texts by replying STOP. Depending on where you live, you may have the right to access, correct or delete your personal information. To make a request, contact us using the details below.
8. Children's privacy
Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new date.
10. Contact us
Aligned with Kate LLC DBA HelloKateStarr
2108 N St #7457, Sacramento, CA 95816, United States
Email: [email protected]
Phone: +1 424-216-2266